Returns and Exchange Policy of www.vivared.com
At VivaRed we stand by our products. That is why we adhere to the highest standards and customer focused return policies. This means that you can return within 30 days of receipt of shipment supplements shipped from Amazon.com.
To do that you need to use Amazon’s Online Returns Center within 30 days of receipt of delivery. It can take up to 25 days for an item to reach Amazon once you return it. Once the item is received at Amazon’s fulfillment center, it takes about 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
Shipping the returned product is at your own expense, but Amazon will automatically refund up to $20 for return postage costs upon receipt of the product in good condition. If your return postage costs exceed $20, you may contact Amazon’s Customer Service Center to request a refund of the remaining postage cost.
If for some reason the product your received is defective, damaged or incorrect, you’ll be refunded the full postage cost, as well as your cost for the purchase, once your return is processed.
If you choose to return the product after it has been consumed partially or fully, without providing evidence of defect or damage, you may receive a partial refund. Products returned after 30 days of receipt of delivery may not be refundable.
We want you to be completely satisfied with VivaRed products. Please, let us know how we can continue to improve your customer experience.